Feedback

Inspired by some of the more recent, active topics on the forum, such as the Monthly Council Reports and Changing the way we see each other, I wanted to respectfully attempt to offer my point of view on the ever challenging task of offering feedback to one another.

I work in a company who highly focuses on feedback, day in and day out, it's a core value of the entire company. So much so that we even have an internal system that allows us to track and record feedback on one another.

No one is ever yelled at, written up, or degraded. It's all feedback, meant to help each other improve.

Speaking as a woman who has had notoriously thin skin her whole life, and used to take everything personal (still working on it, but I've improved), it was a challenge coming here. But after a few years, and plenty of guidance, I utterly love it and seek feedback quite often, in and outside of work.

It's taught me a lot about how we (humans) should speak to one another, how to phrase feedback, and language in general. Now, I am not an expert, nor do I claim to be. But, I've seen a lot of what I'd call negative language in these threads, and if we truly are working to facilitate effective communication, I think we all have room to improve and challenge ourselves.

One of the original files I made that helps me at work, and everywhere else, is this reference guide below. Many of you have seen it, but perhaps some have not.



I personally use this to guide my conversations, especially when feeling heated, or dealing with a touchy subject.

Beyond that, I've learned that when I have to say "no" or tell someone I can't meet their needs, I'd want to focus on the reason I cannot, and offer alternatives.

Let me end with...

Although i mostly agree on what you are stating , i handle the concept of "Treat people how They want to be treated" sometimes that means that i have to be harder than me , and sometimes that means i have to be softer than me. I dont like reacting out of spite , but i also dont like over analysing everything that i consider as feedback to the person i am dealing with , sometimes and especially in my line of work i have to be blunt , or more conserned than i feel. Communicating is a difficult thing , you cannot please everybody but you can do your best Thanks for sharing this , i will take a good look at it

Thanks for commenting Marta!

I totally agree that we don't always need to overanalyze every little thing we say, but spending an extra moment to review a response before posting it can make a world of difference. Especially since we all communicate in a way that gives us all the time and editing powers we need.

Especially as Jedi, who I believe should always strive to be well spoken and facilitate above average communication between one another.

I don't know that I have any real tips or tricks regarding giving people feedback. When I give feedback I like to be honest. If I have a problem with the way someone is doing something I prefer to tell them openly. I don't always do this, sometimes I just keep it to myself and deal with it. I recognize that this is not necessarily the best way to deal with a situation.

When I receive feedback I prefer honesty as well. If I'm doing something wrong I like to know about it. If there is something I can improve upon I like to know it. It is much easier to correct a problem when someone brings it to my attention.

Feedback can be a great way to hear how we're doing. I think it's great the way your company does things. I wish I got more feedback on my work.